According to guest reviews, the hotel has been rated as
Situated in Playa de las Canteras district, the 4-star Bull Reina Isabel & Spa Las Palmas offers quick access to Gran Canaria airport within 27 minutes' drive. This hotel offers an outdoor swimming pool as well as laundry facilities, dry cleaning and ironing.
This Las Palmas hotel is a few steps from Playa Chica, while the lively waterfront park "Parque de Santa Catalina" is nearly 25 minutes' walk away. La Isleta is not far from this accommodation and pena la vieja is 900 feet away. Estadio Insular Stadium is a short drive away.
Tomas Miller bus station is located 5 minutes away from Bull Reina Isabel & Spa on foot.
This property provides guests with 225 rooms appointed with sound-proofed windows along with a mini-fridge-bar. The rooms are fitted with a private bathroom with bathtubs, while some feature views of the city.
Eat & Drink
Guests can enjoy a meal at the a la carte restaurant on site. Guests can enjoy European and Mediterranean cuisine in The Couple located merely 5 minutes' walk away.
Leisure & Business
A wellness center will surely help you switch off.
Wireless internet is available in the hotel rooms for free.
Private parking is possible on site for free.
Number of floors: 8. Number of rooms: 225.
Free Wi-Fi in rooms
On-site parking lot
Bar/ Lounge area
Outdoor swimming pool
Spa & wellness center
- Free Wi-Fi
- Baggage storage
- 24-hour services
- Food/ Drinks
- Fitness/ Gym
- Swimming pool
- Spa and relaxation
Sports & Fitness
- Fitness center
- Fitness studio
- Room service
- Car rental
- Bicycle rental
- Self-service laundry
- Dry cleaning
- Restaurant buffet
- Snack bar
- Bar/ Lounge area
- Buffet breakfast
- Business center
- Meeting/ Banquet facilities
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach towels
- Live entertainment
- Sun terrace
- Spa & wellness center
- Turkish bath
- Sea view
- City view
- Free Wi-Fi in rooms
- In-room air conditioning
- In-room safe
- Soundproofed rooms
- Living room
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Private bathroom
- Hair dryer
- Free toiletries
- Flat-screen TV
- Cable/ Satellite television
- International calls
- CD player
- Parquet floor
Rooms and availability
Bed options:1 Single bed
Bed options:2 Single beds or 1 Double bed
Bed options:2 Single beds1 Double bed
- City landmarks
It was worth its 4 stars. We really loved this hotel: location and views were all perfect.
Perfect place, you know. The venue was always very clean, had excellent food and location. We booked a junior suite with a sunny balcony, we really enjoyed it. We were greeted by the loyal staff. A cool bonus was nearby madre del amor hermoso, that offered tea and coffee;))
First stayed at Reina Isabel in 1967 and though it has changed, it still retains the luxurious feel that it had then. The staff were friendly and helpful, the highlight of the trip was dinner in the top resturant, food was superb and the view breathtaking.
I stayed for three days. It's a well established hotel and the staff carry a justified quiet confidence. Superb view onto the promenade and beach from the breakfast restaurant. Finally, the view from the balcony was exactly the sea view I'd requested with Booked.net. Nothing partial or obscured, this is a full on view directly onto the beach. Finally it's well located for a fine choice of restaurants nearby.
Couldn't really understand how to control the air conditioning when it was on it seemed quite strong, however at other times I could not get it to start. however this is not a big deal as I could open the balcony door and let the sea breeze regulate the temperature.
The comfort and charm of the hotel was excellent. Very good service at all times from excellent staff. Super food.
It is right on the beach - couldnt be closer. Lovely beach, pleasant town.
I had problems turning on the tv, getting adaptors for my us electrical devices, I figuring out how to turn on the lights in the room. Staff could have given an information card, when we checked in, so we would know how to operate all these different systems in cotrast to how they are done in the usa, place where I am coming from. Maybe they dont get many people ffom the usa. I had trouble locating the tele number for reception too. It wasnt listed in their booklet!! Had to ask the maid in the hall how to call reception!!
The location of Reina Isabel is right on the beach / promenade surrounded by dozens of restaurants. The room I had (a sea view double for single use) was of a good size and well equipped, also the balcony and bathroom were of a good size. The breakfast was good in quality and choice. The roof top swimming pool and lounge have stunning views. The promenade side bar staff are particularly friendly and I found the reception staff and porters helpful. Recommended.
Although I specifically requested a room on a high floor level, I was given a room on the third floor which couldn't be changed beceause "the hotel was full", which was rubbish. I booked four months in advance and they had obviously either not read or ignored my request. Anyone below the third floor (sea side), would have a poor view, mainly of the restaurant roof. However, this did not spoil my stay which was enjoyable and I will return.
Quite good breakfast and dinner, but there were no any variety day after day.
Hotel for pensioners and this statement has to be in the description! Poor english in general (4* hotel, former 5*). During the first week of our stay me and my wife were the only couple younger than 50 Y.O. Rooms are quite old and had mold in a bathroom. I asked for a double bed, but got only two single beds placed one next to the other with a hole in between. At check-in our room was dirty and I had to ask to clean it. Sun beds are available only for first 50 people on the beach and they were reserved by pensioners at 7-8 am by their towels. 30% of them never showed up and hotel personal didn't care about it. You will be offered to have a sun bed and umbrella just for 2,5 euro per piece right next to the free ones. But if we were lucky to get free sun beds a guy responsible for them ignored us and didn't want to bring an umbrella, cause I didn't want to pay "a fee" about 0,5-1euro for his "services" so every time I had to go to him and take it by myself. отель для пенсионеров и сервисы расчитаны именно на этот контингент! на 4* не тянет никак. если вы моложе 40 лет, делать там нечего. больше негатива, чем позитива.
My husband and I enjoyed the hotels location, as it was right on the beach and the breakfast was outstanding. They have easy free wi-fi access and the rooms are so clean! It's a great place to stay and I only had two complaints about this hotel.
The hotel advertises a gym and sauna and unfrotunately neither one were available as they are under construction. The hotel staff was not knowledgeable about the gym opening and closing times. The hotel staff did not have correct information regarding tours and bus routes. I would suggest that you do your homework on tours and what you would like to do in the area and do not rely on the reception desk, as they are confused on the information they provide. Those two issues were the only complaints I had, everything else was great.
The hotel personal was kind and helpfully, the Continental breakfast was delicious, the room is clean, no noise at all from outside with his double windows the beds are comfy the design is a little bit old fashioned but it's ok though the pool in the 8th floor is clean not new could use renovations the fitness room wasn't available maybe it's on renovations the view from the 8th floor is amazing a view on the ocean and the city the hotel is located at 50m from the beach and the tourist promenade where most of the attractions are. I would recommend this hotel and well when I'm going back to gc I'll take the same.
Just the fitness room wasn't available but can handle without though
Hotel entrance goes out strait to the beach. Free sunbeds and umbrellas on the beach. Excellent pool at the roof of the hotel.
1)Two members of the reception were rude one of them was lying. 2)Cockroach in the bathroom. 3)I have asked for the higher floor room and receptionist gave me the very bottom floor even if there were plenty upstairs available (later on another receptionist gave us another room). 4)Room service does not work. After ordering nobody showed up. 5)Broken sink in the bathroom, waiting 5 hours nobody showed up to fix it. That is why I have changed the room eventually.
The location is amazing and the sea view is giving you a fresh start when you wake up! Plenty of restaurants around and close to shopping malls (walking or taxi). The breakfast with its large choice
the comfort of the bed. Very entry level mattresses the room was not cleaned thoroughly and the cleaning lady is doing less than 50% of what we can call cleaning the room/floors/bathroom.
Staff very friendly and helpful, good location, clean and spacious room, dining room with lovely seaviews and wide selection of food.
Would have liked better showering and changing facilities in the spa.
service, staff, comfort and spa
location, staff, clean nice room