Reina Isabel - Las Palmas de Gran Canaria

Alfredo L. Jones, 40, Las Palmas de Gran Canaria, Spain, 35010show map
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Highlights
8
FabulousBased on  315 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Spain

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Overview

Reina Isabel is an 8-story hotel in a quiet street area of Las Palmas de Gran Canaria providing a sauna, a hairdresser and a roof-top pool. Since 1965, it has been hosting guests in the center of Las Palmas de Gran Canaria.

Reina Isabel Hotel lies near the sandy beach. Set within a 20-minute walking distance from Las Palmas de Gran Canaria city center.

A cinema, restaurants and golf courses are set close to the property.

The hotel enjoys a beachfront location within 30 minutes' drive from Gran Canaria airport.

Rooms

With a great view over the city, 225 rooms offer an in-room safe, a mini bar, satellite television, a wardrobe and a work desk along with an en suite bathroom featuring a hairdryer, a walk-in shower and guest toiletries. The rooms are individual, fully equipped with hardwood furniture.

Eat & Drink

Every morning a delicious varied buffet breakfast is served. Guests can have special meals at the panoramic restaurant. There is an onsite Poolside bar to relax in. La Cuchara offers Spanish dishes and lies 50 meters away.

A buffet breakfast is served at affordable prices. 

Services

Business facilities include a business centre, a meeting room and a photocopier to suit the needs of business travelers.

Relax

Guests will appreciate a wellness area, a solarium and a hot tub as well as Turkish steam bath and massage provided on site. The hotel offers a gym and a fitness center to help guests keep fit.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   8.  Number of rooms:   225.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Turkish bath

Solarium

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Diving
  • Canoeing
  • Sailing
  • Pedal boating
  • Tennis
  • Basketball
  • Golf course
  • Table tennis
  • Squash
  • Aerobics

Services

  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome pack

Dining

  • Full board
  • Breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Gluten-free meals
  • Brunch
  • Lunch
  • Dinner
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's pool

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Night club
  • Sun terrace
  • Leisure/ TV room
  • Bungalows
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Ironing facilities

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • Paid films
  • International calls
  • Direct dial telephone
  • Radio

Room decor

  • Parquet floor
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Good to know
Check-infrom 11 amFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Centro Comercial El MuelleCentro Comercial El Muelle1700 ft
Parque santa catalinaParque santa catalina700 ft
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La ParrillaLa Parrilla100 ftat Hotel Reina Isabel, C/ Alfredo L. Jones, 40
La CucharaLa Cuchara100 ftC/ Alfredo L. Jones 37
El Gallo FElizEl Gallo FEliz200 ftpaseo de las canteras
Cuchillo y TenedorCuchillo y Tenedor100 ftDr Miguel Rosas, 41
Restaurante PaparazziRestaurante Paparazzi300 ftCalle Alfredo L Jones 45
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Dr. Negrin University HospitalDr. Negrin University Hospital1.6 mi
INFECARINFECAR2.6 mi
Las Palmas de Gran canaria UniversityLas Palmas de Gran canaria University3.0 mi
Estadio Gran CanariaEstadio Gran Canaria3.0 mi
Centro Comercial Las ArenasCentro Comercial Las Arenas1.3 mi
Parque RomanoParque Romano1.2 mi
Calle Triana Calle Triana 2.7 miCalle Triana
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Getting around
Airports
Gran Canaria (LPA)14.9 mi
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Reviews
8.2
FabulousBased on  315  reviews
  • 9.6
    Exclusive

    First stayed at Reina Isabel in 1967 and though it has changed, it still retains the luxurious feel that it had then. The staff were friendly and helpful, the highlight of the trip was dinner in the top resturant, food was superb and the view breathtaking.

  • 8.2
    Fabulous

    I stayed for three days. It's a well established hotel and the staff carry a justified quiet confidence. Superb view onto the promenade and beach from the breakfast restaurant. Finally, the view from the balcony was exactly the sea view I'd requested with Booked.net. Nothing partial or obscured, this is a full on view directly onto the beach. Finally it's well located for a fine choice of restaurants nearby.

    Couldn't really understand how to control the air conditioning when it was on it seemed quite strong, however at other times I could not get it to start. however this is not a big deal as I could open the balcony door and let the sea breeze regulate the temperature.

  • 10.0
    Exclusive

    The comfort and charm of the hotel was excellent. Very good service at all times from excellent staff. Super food.

  • 7.4
    Very good

    It is right on the beach - couldnt be closer. Lovely beach, pleasant town.

    I had problems turning on the tv, getting adaptors for my us electrical devices, I figuring out how to turn on the lights in the room. Staff could have given an information card, when we checked in, so we would know how to operate all these different systems in cotrast to how they are done in the usa, place where I am coming from. Maybe they dont get many people ffom the usa. I had trouble locating the tele number for reception too. It wasnt listed in their booklet!! Had to ask the maid in the hall how to call reception!!

  • 8.2
    Fabulous

    The location of Reina Isabel is right on the beach / promenade surrounded by dozens of restaurants. The room I had (a sea view double for single use) was of a good size and well equipped, also the balcony and bathroom were of a good size. The breakfast was good in quality and choice. The roof top swimming pool and lounge have stunning views. The promenade side bar staff are particularly friendly and I found the reception staff and porters helpful. Recommended.

    Although I specifically requested a room on a high floor level, I was given a room on the third floor which couldn't be changed beceause "the hotel was full", which was rubbish. I booked four months in advance and they had obviously either not read or ignored my request. Anyone below the third floor (sea side), would have a poor view, mainly of the restaurant roof. However, this did not spoil my stay which was enjoyable and I will return.

  • 4.2
    Guest rating

    Quite good breakfast and dinner, but there were no any variety day after day.

    Hotel for pensioners and this statement has to be in the description! Poor english in general (4* hotel, former 5*). During the first week of our stay me and my wife were the only couple younger than 50 Y.O. Rooms are quite old and had mold in a bathroom. I asked for a double bed, but got only two single beds placed one next to the other with a hole in between. At check-in our room was dirty and I had to ask to clean it. Sun beds are available only for first 50 people on the beach and they were reserved by pensioners at 7-8 am by their towels. 30% of them never showed up and hotel personal didn't care about it. You will be offered to have a sun bed and umbrella just for 2,5 euro per piece right next to the free ones. But if we were lucky to get free sun beds a guy responsible for them ignored us and didn't want to bring an umbrella, cause I didn't want to pay "a fee" about 0,5-1euro for his "services" so every time I had to go to him and take it by myself. отель для пенсионеров и сервисы расчитаны именно на этот контингент! на 4* не тянет никак. если вы моложе 40 лет, делать там нечего. больше негатива, чем позитива.

  • 8.2
    Fabulous

    My husband and I enjoyed the hotels location, as it was right on the beach and the breakfast was outstanding. They have easy free wi-fi access and the rooms are so clean! It's a great place to stay and I only had two complaints about this hotel.

    The hotel advertises a gym and sauna and unfrotunately neither one were available as they are under construction. The hotel staff was not knowledgeable about the gym opening and closing times. The hotel staff did not have correct information regarding tours and bus routes. I would suggest that you do your homework on tours and what you would like to do in the area and do not rely on the reception desk, as they are confused on the information they provide. Those two issues were the only complaints I had, everything else was great.

  • 8.2
    Fabulous

    The hotel personal was kind and helpfully, the Continental breakfast was delicious, the room is clean, no noise at all from outside with his double windows the beds are comfy the design is a little bit old fashioned but it's ok though the pool in the 8th floor is clean not new could use renovations the fitness room wasn't available maybe it's on renovations the view from the 8th floor is amazing a view on the ocean and the city the hotel is located at 50m from the beach and the tourist promenade where most of the attractions are. I would recommend this hotel and well when I'm going back to gc I'll take the same.

    Just the fitness room wasn't available but can handle without though

  • 6.6
    Good

    Hotel entrance goes out strait to the beach. Free sunbeds and umbrellas on the beach. Excellent pool at the roof of the hotel.

    1)Two members of the reception were rude one of them was lying. 2)Cockroach in the bathroom. 3)I have asked for the higher floor room and receptionist gave me the very bottom floor even if there were plenty upstairs available (later on another receptionist gave us another room). 4)Room service does not work. After ordering nobody showed up. 5)Broken sink in the bathroom, waiting 5 hours nobody showed up to fix it. That is why I have changed the room eventually.

  • 6.6
    Good

    The location is amazing and the sea view is giving you a fresh start when you wake up! Plenty of restaurants around and close to shopping malls (walking or taxi). The breakfast with its large choice

    the comfort of the bed. Very entry level mattresses the room was not cleaned thoroughly and the cleaning lady is doing less than 50% of what we can call cleaning the room/floors/bathroom.

  • 8.8
    Superb

    Staff very friendly and helpful, good location, clean and spacious room, dining room with lovely seaviews and wide selection of food.

    Would have liked better showering and changing facilities in the spa.

  • 9.4
    Exclusive

    service, staff, comfort and spa

  • 10.0
    Exclusive

    location, staff, clean nice room

  • 9.6
    Exclusive

    Good location right at the beach, nice breakfast and modern spa

  • 7.0
    Very good

    the spa and the swimming pool, and the location, on the beach. the room was big too.

    there were little ants crawling in the room and in the bathroom. the hotel needs some renovation too.

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Highlights
8
FabulousBased on  315 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Spain

Use Badge
Good to know
Check-infrom 11 amFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREE
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Gran Canaria (LPA)14.9 mi
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Check rooms and rates
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Check-in
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Rooms and Guests
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